Change password

Request a new password

If you have forgotten your password, you can reset it by entering your username below and clicking on "Continue". An automated email will be sent to your registered email address with a link, which will enable you to reset the password for for the given username. Please follow the instructions in this email.

Important: To successfully reset your password, please note that:

  • The link provided in the email is only valid for 10 minutes - if the password has not been reset within this time limit the link will automatically be disabled and you will have to repeat the procedure.
  • Passwords can only be reset once within a 24 hour period.